Our Office Staff




Robin L. Bowersox, FLMI, AIRC, ACS, AIAA
Senior Sales Support Staff

Robin began her career with New York Life Insurance in February 2004. Prior to this, she was the Director of Contracting and Licensing for BISYS (Crump) Insurance Services, which gave her the background and skills needed for her current position.

Since starting with New York Life, she has earned her AIRC, ACS and AIAA designations, and more recently her FLMI, through LOMA. She is also a graduate of Mansfield University where she earned her Bachelor of Arts degree in Criminal Justice.

Robin and her husband, Jim, live in Liverpool, PA where they enjoy quiet, country living with their 3 dogs: Hunter, Chase and Judah.





Amra Mustafic
Sales Support Staff

Amra began her career with New York Life Insurance in February 2020. Prior to starting with New York Life, she worked at the Central Pennsylvania Youth Ballet for 2 years. She grew up in Maryland before moving to Carlisle, PA in 2011 where she currently resides.

She obtained a degree in Public Administration from Shippensburg University of Pennsylvania in 2019.

In her spare time Amra enjoys spending time with her family and enjoying a long hike. She is excited to be apart of the New York Life team! .






Jamari Heard
Sales Support Staff

Jamari began his career with New York Life in July of 2021. Prior to New York Life he worked in the Commercial Auto Department with another insurance carrier for three years.

He is originally from Cleveland, OH and lived there before moving to Harrisburg PA. In his spare time, he enjoys spending time with his son, collecting shoes, reading, traveling and watching his home team, the Cleveland Browns, play.